1. What types of tours do you offer?
We offer a variety of experiences including day trips, hiking adventures like Ngong Hills, city tours, wildlife safaris, and multi-day holiday packages across Kenya.
2. Where do your tours start from?
Most of our trips begin from Nairobi, with convenient pick-up and drop-off arrangements depending on your location.
3. How do I book a tour?
You can book by contacting us via phone, WhatsApp, or email. We’ll guide you through package options, pricing, and confirmation.
4. What is included in your tour packages?
Typically, packages include transport, a professional guide, park or site entry fees, and drinking water. Specific inclusions are always clearly outlined before booking.
5. Are meals included?
Meals are included only if specified in the package. For day trips, clients usually carry snacks or meals can be arranged at an extra cost.
6. Is it safe to travel with you?
Yes, safety is our priority. We use experienced drivers, well-maintained vehicles, and follow recommended safety guidelines for all destinations.
7. What should I carry for a hike or day trip?
We recommend comfortable clothing, sturdy shoes, water, snacks, sunscreen, and a camera for memorable moments.
8. Can you customize a tour for groups or corporate teams?
Absolutely! We create tailored packages for individuals, families, and corporate groups based on your needs and budget.
9. What is your cancellation policy?
Cancellation terms vary by package. We always share clear policies regarding refunds or rescheduling before confirmation.
10. Do you offer multi-day safaris outside Nairobi?
Yes, we organize safaris to top destinations across Kenya, including national parks, coastal tours, and adventure getaways.
